Ugly Works
Do you want a beautiful looking design or a functional design? Too often designs gets in the way of creating a good user experience.
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Blog
Websites Aren’t A Machine
Websites aren't a machine. They are just another place people gather. And like any place people gather, you have to constantly update and change to make it perform better.
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CRO is not UX
Optimizing for conversions and improving the experience people have on your site are both incredibly important, but both are separate things. Find out the differences between CRO and UX.
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Analyzing Competitor UX
How do you measure competitor UX? Here is one approach...
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An Easy Way To Track Clicks
One of the key questions to answer about your website is what do people do when they visit your website? Find out an easy way to track clicks on your site.
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The Trouble With Benchmarking
We all want to know how our website's metrics compare to everybody else. But benchmarking against others is problematic. Find a better way to benchmark your stats.
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10 Years, 10 Lessons
After running my own company full time for a decade, here are some of the lessons I've learned about life, clients, sales, and more along the way.
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What Barriers Prevent Engagement and Conversion?
Getting more visitors to convert usually means thinking of all the stuff you should add. But, what about removing instead? Simple and short can often better.
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Voice User Experience
Voice-based interactions are on the rise, but what does this mean for your website? How do you work with voice interactions to help your visitors and what new challenges does voice present?
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Usability Critique of Google Analytics
Google Analytics has recently rolled out a new design. There are some positive improvements but some usability concerns it presents as well.
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